Usdan Online Frequently Asked Questions
How many students and instructors are in each course?
Group courses will have 1 or 2 instructors and 6 to 12 students. Dance classes may have up to 16 students.
Usdan Online courses require 6 students to run, so please share with your friends.
What grades are included in Usdan Online?
Usdan Online is designed for 1st to 12th graders, based on their current grade.
While most courses are geared towards middle schoolers, Usdan will always consider allowing students outside of the listed grade ranges into courses should it be developmentally appropriate.
What is your refund policy?
Refunds will be made according to the following rules.
A student withdrawing:
A. 7 days or more before the scheduled start of the course: Full refund
B. Three days before the start of the scheduled course: 10% will be retained by Usdan (Usdan must be notified by 8pm on that day)
C. After the first class: 20% will be retained by Usdan (Usdan must be notified no more than 5 days after the first class)
D. No refunds thereafter
Convenience fee is non-refundable.
Are there opportunities for scholarships?
Is the course price not right for your family? If you could benefit from some assistance for our Fall program, please complete our What Works for U form and email firstname.lastname@example.org with any questions.
Do you offer any discounts?
We do! Families who enroll in two or more courses receive a 5% discount off their total tuition.
Friend Referral Program
Usdan offers friend referral discounts. Why? Because the online studio is even more fun with friends in it! Here's how it works:
Tell your friends about Usdan Online
- Send them to usdan.org/online
- Provide them promo code: FRIEND
- Upon enrollment, have them enter the promo code as well as your full name in the "Friend Referral" field
- Your friend will automatically receive a 10% discount off their total tuition cost
- We will contact you and apply a 10% discount to the tuition you've already paid, or the cost of an additional course
Please note: This promotion cannot be combined with any other discount. Both families must be enrolled in order to receive the discount.
Are there material or other course requirements?
Usdan strives to limit family spending by simplifying materials required such as instruments, dance clothing, and art supplies. Any course requirements will be listed in the parent notes section of the course description.
Many of the art supplies required can be found around your home or at a local store. Some art classes will require specialty items such as watercolor sets, acrylic paints, or cardstock. The Usdan faculty has created a list of recommended items and brands, which you can access here.
Feel free to email@example.com with any questions.
Do you provide opportunities for student and parent and caregiver feedback?
Usdan Online was designed based on the feedback of our current and recent past families, and it does not need to stop there. We encourage you to continue sending feedback throughout your child's course so we can improve how the program supports your children and their creative development. We will offer opportunities to submit feedback including a first day check in survey and an end-of-course survey, and we always encourage you to send comments or suggestions to firstname.lastname@example.org.
Do you offer private lessons?
Usdan is open to offering private and small group courses outside of listed options. Families who do not do not find a course that fits their child's interest can request a private or small group course, such as chess or private music lessons, by completing the form below.